By entering our website, www.healthvalleymedical.com, you agree to our Privacy Policy.

Health Valley Medical understands that your privacy is important to you. We are committed to protecting the privacy of your personally identifiable information as you use this website. This Privacy Policy explains how we protect and use the information we gather from you. By using this website, you consent to the terms described in the most recent version of this Privacy Policy. You should also read our Terms of Use to understand the general rules about your use of this website, and any additional terms that may apply when you access particular services or materials on certain areas of this website.

PERSONAL AND NON-PERSONAL INFORMATION

Our Privacy Policy identifies how we treat your personal and non-personal information.

WHAT IS NON-PERSONAL INFORMATION AND HOW IS IT COLLECTED AND USED?

Non-personal information is information that cannot identify you. If you visit this website to read information, such as information about one of our services, we may collect certain non-personal information about you from your computer’s web browser. Because non-personal information cannot identify you or be tied to you in any way, there are no restrictions on how we may use or share non-personal information.

WHAT IS PERSONAL INFORMATION AND HOW IS IT COLLECTED?

Personal information is information that identifies you as an individual, such as your name, mailing address, email address, telephone number, and fax number. We may collect personal information from you in a variety of ways:

When you send us an application or other form

When you conduct a transaction with us, our affiliates, or others

When we collect information about you in support of a transaction, such as credit card information

When you provide personal information through certain areas of this website, elect to receive information, purchase access to our products or services, or participate in an activity.

HIPAA COMPLIANCE

All communications—including emails, SMS, e-faxes, e-documents, and more—are handled by Patient Fusion and Updox. These systems are designed to protect us and our patients by staying up to date on all HIPAA regulations.

ARE COOKIES OR OTHER TECHNOLOGIES USED TO COLLECT PERSONAL INFORMATION?

Yes. We may use cookies and related technologies, such as web beacons, to collect information on our website. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued them. Their primary purpose is to provide convenience by saving you time, such as telling the web server that you have returned to a specific page.

Third-party vendors may also use cookies on our website. We may contract with third parties to track and analyze anonymous usage and volume statistical information. This information is shared externally only on an anonymous, aggregated basis. These third parties use persistent cookies to improve visitor experience, manage site content, and track visitor behavior. We may also contract with a third party to send emails to registered users.

We will not share your personal information with these companies. However, these companies may use information about your visits to this and other websites to provide advertisements regarding goods and services that may interest you. They may also share personal information that you directly provide to them.

HOW DO WE USE PERSONAL INFORMATION?

Health Valley Medical may keep and use personal information we collect from or about you to:

Provide access to this website or other products or services

Respond to your requests

Bill you for products/services

Provide ongoing service and support

Contact you with information that may be of interest to you (ours or others’)

Ask for your opinion about our products or the products of others

Conduct record-keeping and analysis

Research, develop, and improve programs, products, services, and content

Personal information collected online may be combined with information you provide to us through other sources. We may also remove personal identifiers (your name, email, etc.). Once de-identified, the data becomes non-personal information.

We may also use personal information to protect our rights or property, protect someone's health, safety, or welfare, or comply with a law, regulation, court order, or other legal process.

DOES HEALTH VALLEY MEDICAL SHARE PERSONAL INFORMATION WITH OTHERS?

We will not share your personal information collected from this website with an unrelated third party without your permission, except as described in this Privacy Policy.

In the ordinary course of business, we may share some personal information with companies hired to perform services or functions on our behalf. These companies are not permitted to keep, disclose, or use your information for any purpose other than performing the services we request.

We will not sell, exchange, or publish your personal information except in connection with a corporate sale, merger, dissolution, or acquisition.

Some transactions may involve third-party service vendors (such as credit card companies, banks, or insurers) who may collect personal information directly from you. We do not control how these third parties use such information, but we request that they disclose their policies before collection.

We may cooperate with law enforcement authorities in investigating users who violate our rules or engage in harmful or illegal behavior. We may disclose your personal information if necessary to protect our rights, property, health, safety, or to comply with law or legal process.

Advertisers may appear on our website. If you share information with an advertiser or click an ad, their privacy policy applies.

HOW IS PERSONAL INFORMATION USED FOR COMMUNICATIONS?

We may contact you periodically by email, mail, or telephone with information about programs, products, services, and content that may interest you. Some features of the website allow you to communicate with us via an online form. If a response is required, we may reply via email. These responses may include your personal information. We cannot guarantee that email communications will be secure from unauthorized interception.

HOW IS PERSONAL INFORMATION SECURED?

We use generally accepted standards of technology and operational security to protect personally identifiable information from loss, misuse, alteration, or destruction. Only authorized personnel and third-party vendors have access to your information, and they are required to keep it confidential. Despite our precautions, unauthorized access is still a risk.

LINKS

This site contains links to other websites that we believe may be of interest. Health Valley Medical is not responsible for the privacy practices or content of these external sites.

PUBLIC DISCUSSIONS

This site may host public discussions. Any information posted becomes public. Do not post sensitive information. Publicly disclosed information can be collected and used by others. We are not responsible for actions of third parties who access such information.

HOW CAN A USER ACCESS, CHANGE, OR DELETE PERSONAL INFORMATION?

You may access, correct, update, or delete any personal information you submit through the website. You may unsubscribe from emails at any time by selecting the “unsubscribe” link at the bottom of any email or by replying to [email protected] with the word “unsubscribe.”

CHILDREN’S PRIVACY

We do not knowingly collect personal information from children under the age of 13 without parental consent. If you believe we have collected information from a child under 13, please contact us.

We reserve the right to modify this statement at any time. Any changes to this Privacy Policy will appear in this section. If you have questions about privacy, please contact us at [email protected].

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